Contact Narratex

Narratex is a small team in Washington, DC, and hello@narratex.io reaches it directly.

Email hello@narratex.io for support, billing questions, data requests or press.

A person reads every message. Expect a reply within two working days.

If you are logged in, the Help and Support panel in the app sends to the same queue.

For a deletion request, email from the address on your account and say so in the subject line. The data deletion page explains what gets removed and how long it takes.

If you are still deciding whether to write to us at all, the about page says who builds Narratex and why.

Which address should you use?

  • Support and billing: hello@narratex.io
  • Privacy and data requests: hello@narratex.io, subject "Data Deletion Request"
  • Press and partnerships: the same address reaches the founder.